If you've completed an offer or survey but haven't received your Bits, first make sure you've met all the requirements and that the expected crediting period has passed.
For offers or surveys completed through a partner offer wall or survey wall:
Open the partner wall where you started the offer or survey.
Find the Support, Help, or activity history section.
Select the offer or survey and follow the instructions to submit a missing reward request.
If you can't find a support option or aren't sure which partner to contact, reach out to BitRewards support for assistance.
When submitting a request, include as much information as possible:
The offer or survey name and provider.
The task or milestone you completed.
When you started and completed it.
The expected reward amount in Bits.
Screenshots showing your completion and any relevant purchase receipts.
Never share your password or full payment card details.
Make sure to submit your request within the partner's claim deadline. Review times vary, and submitting a request doesn't guarantee you'll receive the reward. The provider must first verify that you've completed the requirements.