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Why was my withdrawal rejected?

Learn why a withdrawal may be declined and what you can do next.

Withdrawals may be rejected when they cannot be completed successfully.

Common reasons include:

  • Incorrect or unsupported payment details.

  • Problems with the selected payment provider.

  • Account eligibility or security concerns.

  • Failure to meet withdrawal requirements.

  • A payment method being temporarily unavailable.

If your withdrawal is rejected, check its status and any information provided about the rejection.

Depending on the reason, you may be able to correct your payment details, choose another withdrawal method, or contact live support for assistance.

If your Bits haven't been returned to your available balance after a rejected withdrawal, contact support so our team can investigate.

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